Connections to Plex over IPv6 are timing out
Resolved
Apr 14, 2026 at 8:29am UTC
Monitoring regions have been updated to re-include the geographic location which was previously returning errors. I am engaging with the monitoring provide about more reliable check verification.
Affected services
Updated
Apr 12, 2026 at 8:04pm UTC
Monitor for Plex via IPV6 has been updated to exclude the geographic region returning errors. I have contacted the monitoring provider to ask about localised geographic failures and cross checks.
All checks are healthy again.
Affected services
Updated
Apr 12, 2026 at 8:00pm UTC
Investigating whether this is a monitoring failure as all failures are localised to a single geographic region.
Affected services
Updated
Apr 12, 2026 at 7:56pm UTC
Accessing Plex via IPv6 from other external services and websites is successful.
Affected services
Created
Apr 12, 2026 at 7:00pm UTC
Investigating connection timeout on Plex via IPv6. Plex is still available via alternate connections and there should be no impact.
Affected services